Healthcare services company centralises asset and service management on Zoho Creator

About the client

Cyrix Healthcare manages thousands of assets used by teams across multiple branches.

The challenge

• No central database for assets, serial numbers or warranties
• Hard to track approved, pending and rejected service requests
• Manual errors in asset allocation and returns

What we built

• A custom Asset and Service Management System on Zoho Creator
• Request tracking (new, pending, approved, rejected) with organisation-wide visibility
• Serial-number repository with warranty, vendor and purchase details
• Employee, department and branch directory with asset allocation
• Multi-level approvals for purchase, repair, disposal, write-off and AMC renewal

The result

The asset lifecycle is automated end to end, approvals follow one standard, and leadership sees status through real-time dashboards.