Zoho FSM implementation and licensing
Zoho FSM schedules field jobs, dispatches technicians, and records work, parts and signatures on a mobile app.
- Category
- Finance & Operations
- Licensing
- Available through OHO Solutions
- Free trial
- 14 days, no card needed ↗
- Implementation
- Zoho-certified consultants
What is Zoho FSM?
Zoho FSM (field service management) manages work done at customer sites: installations, repairs and maintenance visits. It covers service requests, scheduling and dispatch, a mobile app for technicians, service reports and invoicing.
Who uses it
- Businesses with technicians visiting customer sites
- Solar, HVAC, equipment and facility service companies
- Companies managing AMC and preventive maintenance
- Service teams that need job status in real time
How a field service job runs
- RequestCustomer reports an issue
- Work orderCreated with job details
- DispatchAssigned to a technician
- On siteWork, photos and signature on mobile
- InvoiceBilled and closed
What Zoho FSM does
Work orders
Jobs created from requests or contracts.
Scheduling & dispatch
Assign by skill, location and availability.
Mobile app
Technicians update jobs on site.
Service reports
Photos, parts used and customer signatures.
Contracts
Maintenance schedules and AMCs.
Billing
Invoices raised from completed jobs.
Apps it usually connects to
Sign up through our partner link and an OHO consultant can help you set it up properly.
Can technicians work offline?
The mobile app supports field updates that sync when the connection returns.
Can technicians use Zoho FSM offline?
The mobile app lets technicians view jobs and record work, and data syncs when the connection is available.
Can Zoho FSM schedule preventive maintenance?
Yes. Recurring maintenance plans can generate work orders automatically.
Need help with Zoho FSM?
Start a free trial on your own, or talk to us about the right setup for your team.