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Product · CRM & Sales

Zoho SalesIQ implementation and licensing

Zoho SalesIQ adds live chat, chatbots and visitor tracking to your website and apps, sending conversations and leads straight into Zoho CRM.

Category
CRM & Sales
Licensing
Available through OHO Solutions
Free trial
14 days, no card needed ↗
Implementation
Zoho-certified consultants
Overview

What is Zoho SalesIQ?

Zoho SalesIQ adds live chat and chatbots to your website and app. It shows who is on your site, which pages they visit and where they came from, and lets your team chat with them or let a bot answer common questions. Chats and visitor details can be passed to Zoho CRM or Zoho Desk.

Who uses it

  • Businesses that get enquiries through their website
  • Sales teams that want to talk to visitors while they are interested
  • Support teams answering the same questions often
  • Marketing teams tracking which pages bring enquiries
How it works

From website visit to CRM lead

  1. VisitVisitor lands on your site
  2. TrackPages and source recorded
  3. ChatBot or team member responds
  4. CaptureName and contact collected
  5. LeadCreated in Zoho CRM with chat history
How a website visitor becomes a lead with Zoho SalesIQ and Zoho CRM.
Key capabilities

What Zoho SalesIQ does

Live chat

Talk to website visitors in real time.

Chatbots

Answer routine questions and qualify leads automatically.

Visitor tracking

See who is on your site and which pages they read.

Lead scoring

Prioritise visitors who show buying intent.

CRM sync

Chats and leads saved in Zoho CRM.

Mobile SDK

Chat inside your mobile app.

Try Zoho SalesIQ free for 14 days

Sign up through our partner link and an OHO consultant can help you set it up properly.

Start free trial ↗
Pricing: Zoho plans and prices vary by country and edition and change from time to time. We recommend a plan after understanding your users and requirements, and licences can be purchased through us.
FAQ

Common questions

Still unsure? Ask us directly.

Can SalesIQ chatbots hand over to a person?

Yes. Bots handle routine questions and pass the conversation to an available team member when needed.

Can the SalesIQ chatbot answer questions without a person?

Yes. You can set up a bot that answers common questions, collects details and hands over to a person when needed.

Can WhatsApp or Instagram messages come into SalesIQ?

SalesIQ supports messaging channels in addition to website chat. We confirm the channels available for your plan and region during setup.

Need help with Zoho SalesIQ?

Start a free trial on your own, or talk to us about the right setup for your team.