This policy explains how One Hub Operations Pvt. Ltd. ("OHO Solutions", "we") and One Hub Operations LLC handle personal information collected through this website.
What we collect
- Information you give us through enquiry, consultation and planning forms: name, company, work email, phone number, country, industry, the services or products you are interested in, and your message or answers.
- Context about your visit attached to a form: the page you submitted from, the website or campaign that referred you (for example UTM parameters), and the time of submission.
- Technical data needed to run the site securely, such as an anonymous session identifier.
How we use it
- To respond to your enquiry and arrange consultations.
- To understand which pages and campaigns bring enquiries, so we can improve the website.
- To send information you have asked for. We do not send marketing emails without your consent, and you can opt out at any time.
Where it is stored
Form submissions are stored in our website platform (Wix) and our customer relationship management system (Zoho CRM). Both providers process data on our behalf under their own security and data-protection terms.
Sharing
We do not sell personal information. We share it only with service providers who help us run our business, or when required by law.
Your rights
Depending on where you live, laws such as India's Digital Personal Data Protection Act, 2023, the UAE Personal Data Protection Law, Uganda's Data Protection and Privacy Act, 2019, and the EU and UK GDPR give you rights to access, correct and delete your personal data and to withdraw consent. To exercise them, email contact@ohosolutions.in.
Retention
We keep enquiry data for as long as needed to respond to you and manage any resulting business relationship, and then delete or anonymise it.
Contact
One Hub Operations Pvt. Ltd., Kochi, Kerala, India · contact@ohosolutions.in